1. Introduction
Welcome to NylianHomeDecor. By using our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
2. Order Processing and Confirmation
- All orders are processed within 2-4 business days after confirmation.
- Orders are confirmed once we receive the necessary delivery details and the customer agrees to the Cash on Delivery (COD) payment method.
- You will receive a notification when your order has been shipped.
3. Payment Terms
- We offer Cash on Delivery (COD) as our only payment method.
- Payments are made in cash at the time of delivery. No online or advance payments are accepted.
4. Shipping and Delivery
- Orders are delivered within 5-10 business days from the date of dispatch.
- We work with trusted delivery partners to ensure timely and safe delivery.
- It is the customer’s responsibility to ensure that the delivery address and contact details provided are accurate.
5. Returns and Refunds
- We accept returns within 15 days from the date of delivery.
- Returned items must be unused, undamaged, and in original packaging.
- Refunds are issued in cash only after the returned product has been received and inspected.
- To initiate a return, contact us at [email protected].
6. Cancellations
- Orders can be canceled before dispatch by contacting us directly.
- Once an order is shipped, it cannot be canceled but may be eligible for return after delivery.
7. Contact Us
For questions about these Terms and Conditions, reach us at:
📧 [email protected]